"I don't know which one's worse," Lucretia Kempson said on NBC's "Today" show. "Seeing the video of my daughter -- it hurts because I didn't want to see her that way. But hearing them with no urgency to see if she was OK really upset us."
Dayna Kempson-Schacht, 23, was killed July 17 when her SUV crossed a highway median, flipped several times and crashed into trees outside Griffin, Ga., according to media reports. The coroner told her parents she was killed instantly.
Late last month, Jeff Kempson said he was told by a relative about the video, said to be taken by a firefighter.
"I viewed the video, and as we know without a doubt, it was our daughter Dayna," he said on "Today." "And it was just too terrible to put into words."
He described the non-urgent tone of the responders. "It sounds like a casual conversation," Kempson said on "Today." "They're discussing parts of the accident. You just don't hear them say, 'Let's get in there and see if she's OK. Let's reach in and check for a pulse.'
"There was just no urgency there to even check her to see if she was alive," he added.
The 30-second video shows close-up images, including her body, and two responders can be heard talking about what they see, according to Fox 5-TV in Atlanta. They also are said to be describing body parts.
"Just to lose her was traumatic in itself," Jeff Kempson told The Atlanta Journal-Constitution on Monday. "She had severe head trauma. It made the video all the more grotesque."
Sheriff's investigators from Spalding County confirmed the video was taken by one of its firefighters on his personal cell phone and shared with colleagues, Fox 5-TV reported. A second firefighter took it to a bar, where he texted it to people there, and it kept spreading, the station said.
"This person has no compassion," Jeff Kempson said, according to NBC.
The sheriff has apologized but is unsure if any laws were broken, NBC reported. A call to the sheriff's office today by AOL News was referred to the county attorney, who was unavailable to comment.
"If they're not given the opportunity, then we don't have to worry about it happening again," he said on "Today."
The video has haunted his wife, who's having trouble sleeping.
"It's hard closing your eyes because ... that's what you see is Dayna laying in her car and not being cared for the way she deserved," Lucretia Kempson said on "Today."