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Crime

Ohio Women Charged in Assault on 71-Year-Old Walmart Greeter

Mar 29, 2011 – 2:30 PM
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David Lohr

David Lohr Senior Crime Reporter

A woman and her adult daughter have been charged with assaulting and threatening an elderly department store greeter in northeastern Ohio after what authorities report was a wild episode of extreme customer dissatisfaction.

According to police, Ashley Jackson, 21, and her mother, Toni Duncan, 49, were shopping Saturday at a Walmart in Elyria, southwest of Cleveland, when they became angry after a customer service employee did not assist them to their satisfaction in reloading a gift card and sending a money order.

A woman and her adult daughter have been charged with assaulting and threatening an elderly department store greeter in northeastern Ohio after what authorities report was a wild episode of extreme customer dissatisfaction. According to police, Toni Duncan, 49, (left) and her daughter Ashley Jackson, 21, (right) were shopping Saturday at a Wal-Mart in Elyria southwest of Cleveland when they became angry after a customer service employee did not assist them to their satisfaction in reloading a gift card and sending a money order. (Elyria Police Dept.)
Elyria Police Dept.
Toni Duncan, left, was charged with assault and her daughter Ashley Jackson was charged with aggravated menacing and inducing panic in connection with a weekend altercation at a Walmart store in Elyria, Ohio.
The women's frustration boiled over moments later when a 71-year-old door greeter asked them to produce a receipt for items they had purchased. Police said Duncan responded by shoving a shopping cart into the greeter, grabbing his throat and choking him.

Mary Curney, a shopper who was in the photo department at the time of the alleged altercation, told Cleveland's Fox 8 News she witnessed the incident.

"He was only trying to check her receipt, and she got mad," Curney told the news station. "[The door greeter] was stunned. He didn't really know what to do. He was like shaken up and everything."

According to the police report provided to AOL News, the mother-daughter duo yelled obscenities at the man, calling him a "f-----g cracker." Jackson also allegedly yelled at the greeter, "If you don't let go of that receipt, I'm going to punch you in the face!"

According to police, Jackson then ran over to the customer service desk, yelled obscenities at a female employee and "stated ... that when she tells her boyfriend about the door greeter, he won't be alive."

Police said Jackson then yelled three times, "I'm going to blow up Walmart," before the women left the store.

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When authorities arrived on the scene, they spoke to the elderly victim, who had a visible "red mark" on his neck, police said.

Meanwhile, Jackson and Duncan were in the parking lot with two small children. When questioned by police, Duncan allegedly said, "Yeah, I choked him!" Police say she also asked to press charges against several Walmart employees whom she felt had harassed her.

Police said that when asked if she had threatened to blow up the store, Jackson yelled, "Yeah, I did. I did, so there!"

Duncan was charged with assault, and Jackson was charged with aggravated menacing and inducing panic. Both women are scheduled to appear Wednesday in Elyria Municipal Court.
Filed under: Nation, Crime, AOL Original
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